Refund and Cancellation Policy
Last updated: May 2026
This is a starter cancellation and refund policy. Review it before accepting real customers.
Horizon Plus Price
The standard intended Horizon Plus monthly price is $4.99 per month, with an early Founder Pricing offer of $3.79 per month. Horizon may also offer an annual upfront plan for $29 per year. Confirm the live Stripe prices match the prices shown on the website before launching paid checkout.
Cancellation
You can manage or cancel a Horizon Plus subscription from the Stripe billing portal when billing management is available in your Horizon account. Cancellation stops future renewals. Your paid access may remain active until the end of the current billing period.
Refunds
Horizon is intended to be a low-cost subscription. Refund requests will be reviewed case by case. A refund may be considered for accidental duplicate charges, technical billing errors, or situations where Horizon Plus could not be accessed after payment.
No Guarantee for Missed Coursework
Horizon helps organize syllabus information, but students remain responsible for checking official course sources. Refunds are not guaranteed for missed deadlines, incorrect syllabus extraction, or course changes that were not reviewed by the user.
How to Request Help
Contact Horizon support at admin@horizonremind.com. Include the email address used for Horizon and a brief description of the billing issue.